Policy Cancellation Guide

If you need to cancel your policy, you can easily initiate the process online at InsureMyEquipment.com.

Here’s how to request a cancellation:

1. Access Your Dashboard

• Log in to your account on InsureMyEquipment.com and navigate to your Dashboard.

2. Request Cancellation

• Find the link to request a cancellation and follow the prompts to initiate the cancellation process.
• You’ll be prompted to provide the reason for your cancellation request.
• Once submitted, your request will be reviewed.
• If there is no Cancellation Link available, your policy type may not be eligible for cancellation. Reach out to [email protected] instead. 

Cancellation Stipulations

Here are some important stipulations to consider:

• Annual Policies: Annual policies can be canceled at any time. However, if the policy term has already begun, a minimum amount of $470 will be withheld from any returned premium. Any amount above that will be pro-rated based on the date of the cancellation request.
• Short-Term Policies: Short-term policies can only be canceled if the policy term hasn’t yet begun.
• Certificates of Insurance: If short-term or annual policies have Certificates of Insurance issued, no rental equipment can have been picked up, and the insured must show proof of cancellation of the rental.
• Refund Process:
  • If your cancellation refund is processed within 4 months of your original purchase, the refund will be applied back to the credit card you used to purchase coverage.
  • If your cancellation refund is processed after 4 months of your original purchase, the refund will be sent via check to the address on file within 45 days of cancellation.

Requesting Cancellation

If you need to cancel for any reason, please use the request link in your dashboard, even if you don’t think you may be eligible for cancellation or refund.

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